All manufactures supply a product warranty of some kind. The products we service have a warranty card that is supplied with the product. Please locate and fill out that warranty card as soon as possible. Please attached a copy of your purchase receipt to that warranty card and keep them both in a safe place so it can be retrieved with ease when or if your require a warranty service.
If you have purchased an extended warranty product with your appliance purchase please keep it with your receipt and original warranty card.
What is a warranty? Exert from the Australian Competition & Consumers Commission web page Warranty's:
A warranty against defects, also called a manufacturer’s warranty. This is a representation to a consumer, made at or around the time that goods are supplied, that if the goods (or part of them) are defective, the business will:
repair or replace goods (or part of them)
resupply or fix a problem with services (or part of them)
A warranty against defects is usually limited by time.
For a full description of what is a warranty please follow this link ACCC Warranty
How long does a warranty last? The warranty period does vary from manufacturer to manufacturer. From the date of purchase, twelve months warranty is common and does vary greatly with each manufacturer and or their product. If you want to know more about the warranty on your product please contact the retailer you purchased from or contact the manufacture directly.
To Help us with your warranty claim on your product. We will require the following information.
Name, address and contact details
Product model and serial number
Purchase date and if possible a copy of your purchase receipt
A copy of your filled out warranty card (optional)
If you have extended warranty on your product please supply a copy of the contract number and the name of the Extended Warranty Agent.
A description of the fault with your product.
If you would like to get the ball rolling and would like to book a service call click here